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The United States Department of Education has set forth disclosure requirements to provide information that may be useful to prospective students, current students, and employees of Bryan University. This information is provided below. If you have questions regarding this information or would like additional information, please contact us directly at 888-768-6861.


Privacy of Student Records under FERPA (The Family Educational Rights and Privacy Act)

Bryan University respects the rights and privacy of its students and acknowledges the responsibility to maintain the confidentiality of personally identifiable information. Student records are maintained for a minimum of five years from the student’s last day of attendance; academic transcripts are maintained indefinitely.

FERPA is a federal law that affords students the following rights with respect to their education records:

  • The right to inspect and review the student’s educational records during normal business hours, by appointment, and no sooner than five days after the Education Department receives a written, dated request for access. The university does not permit students to review confidential student guidance notes maintained by the university or financial records of their parents or guardians.
  • The right to request the amendment of the student’s education records that the student believes is inaccurate. Students must submit a written inquiry to the program director in which they are enrolled specifying what they want changed and why it is inaccurate. If the university decides not to amend the record, the university will notify the student in writing and/or verbally of the decision and the student’s right to a hearing, if desired.
  • The right to consent to disclosure of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without prior consent from the parents or the eligible student, as applicable. The university may neither release nor disclose personally identifiable information contained in the student’s records to outside employers, agencies, or individuals without first securing a written release from the parent or eligible student, unless permitted by the law.

Exemptions: Items not considered part of the student’s record under FERPA include, but are not limited to, the following:

  • Certain confidential letters of recommendation received by the university.
  • Records about students or incidents made by and accessible only to instructors or administrators.
  • School security records or records maintained by certain professionals providing specific forms of treatment to the student.

Access Without Student Consent: The university will not permit access to, or release of, confidential information to any individual or agency without the written consent of the student, except to the following:

  • Bryan University officials in the proper performance of their duties.
  • Organizations conducting studies for educational and governmental agencies where personally identifiable information will not be disclosed.
  • U.S. Government agencies as listed in Public Law 93-380.
  • Accrediting agencies.
  • Parents of dependent children as defined in the Internal Revenue Code of 1954.
  • Any organizations or persons who sponsor the student by paying any portion of the cost of training directly to the university.
  • Appropriate emergency personnel, as necessary to protect the health or safety of another student or person.
  • Other educational institutions upon request of transcripts for students seeking enrollment in that institution.
  • In connection with the award of financial aid.
  • To comply with judicial order or subpoena, provided that the university makes a reasonable effort to notify the student prior to such compliance.
  • Organizations conducting studies involving testing, student aid programs, or instructions.
  • To comply with conditions otherwise required by FERPA.
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Copyright Infringement Policies and Sanctions

Bryan University strives to provide access to varied materials, services and equipment for students, faculty and staff and does not knowingly condone policies or practices that constitute an infringement of Federal copyright law.

Transmitting (including peer-to-peer) or downloading any material that you do not have the right to make available and that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party is prohibited. Installing or distributing pirated or unlicensed software is also forbidden. Violation of these requirements may subject students, faculty and staff to civil and criminal liabilities as well as possible dismissal from the institution. Students, faculty or staff who violate federal copyright law do so at their own risk. Copyright status is applied to a work as soon as it is created. Users should assume that all writings and images are copyrighted. The legal penalties for copyright infringement are:

  • Infringer pays the actual dollar amount of damages and profits.
  • The law provides a range from $200 to $150,000 for each work infringed.
  • The Court can issue an injunction to stop the infringing acts.
  • The Court can impound the illegal works.
  • The infringer can go to jail.
  • Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.

Title 17 of the United States Code (17 USC §501 et seq.) outlines remedies for copyright infringement that may include some or all of the following: obtaining an injunction to stop the infringing activity; impounding and disposing of the infringing articles; an award to the copyright owner of actual damages and the profits of the infringer, or in the alternative, an award of statutory damages which may be increased if the infringement is found to be willful; an award of two times the amount of the license fee a copyright owner could have gotten; an award of the full costs incurred in bringing an infringement action, and the award of attorney’s fees; and for criminal copyright infringement, fines and imprisonment.

Bryan University maintains a campus network to support and enhance the academic and administrative needs of our students, faculty and staff. Bryan University is required by Federal Law – H.R. 4137 to make an annual disclosure informing students that illegal distribution of copyrighted materials may lead to civil and/or criminal penalties. Bryan University takes steps to detect and punish users who illegally distribute copyrighted materials.

Bryan University reserves the right to suspend or terminate network access to any campus user that violates this policy and Network access may be suspended if any use is impacting the operations of the network. Violations may be reported to appropriate authorities for criminal or civil prosecution. The existence and imposition of sanctions do not protect members of the campus community from any legal action by external entities.

Please see the website of the U.S. Copyright Office at www.copyright.gov.

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Bryan University Complaint Process

Grievance Procedure

Before initiating the formal grievance/complaint process, the student is encouraged to make every effort to resolve the problem informally with the person(s) alleged to have caused the grievance. The student may present the informal grievance/complaint in writing to the person(s) alleged to have caused the grievance. This attempt to resolve the grievance/complaint informally should be started as soon as the student first becomes aware of the act or condition that is the basis of the grievance/complaint.

Academic Grievance/Complaint

Step 1: Students who have academic concerns, complaints, or problems are expected to discuss them first with the involved faculty or staff member.

Step 2: If the issue is not resolved after this discussion, or if the issue is program-related, students should consult with the Program Director.

Step 3: If after discussion with the Program Director, the issue is not resolved, the student should submit the written grievance/complaint letter to complaint@bryanuniversity.edu. Academic grievances/complaints will be addressed by the Executive Director of Undergraduate Studies, or designee, who will respond within three business days.

Non-Academic Grievance/Complaint

Step 1: Non-academic concerns, complaints, or problems regarding a specific department or employee should be discussed directly with staff.

Step 2: If the issue is not resolved after this discussion, students should consult with the employee’s supervisor/manager.

Step 3: If after discussion with the employee’s supervisor/manager, the issue is not resolved, the student should submit the written grievance/complaint letter to complaint@bryanuniversity.edu. Non-academic grievances/complaints will be addressed by the Director/Leader of the department, or designee, who will respond within three business days.

Formal Grievance/Complaint – After you have followed the steps above first, students who feel that the issue is still unresolved may file a formal grievance/complaint with University Administration.

ATTN: Compliance Department
Bryan University
350 West Washington Street, Suite 100
Tempe, AZ  85281
Email:  compliance@bryanuniversity.edu

University Administration will review the submitted request and may schedule a personal interview with the student and/or staff or faculty involved with the issue. Interviews may be conducted in person or over the phone. The student will be informed, in writing, of any decision within ten (10) calendar days of receipt of the formal written grievance/complaint.

If the complaint cannot be resolved after exhausting the institution’s complaint/grievance procedure, the student may file a complaint with the:

Arizona State Board for Private Postsecondary Education
Physical Address: 1740 W. Adams, 3rd Floor, Phoenix, Arizona 85007\
Phone: 602.542.5709 / Website: www.azppse.gov.
File a complaint via the following instructions: https://ppse.az.gov/complaint

Distance Education students who have completed the internal institutional grievance process and the applicable Arizona BPPE process, may appeal non-instructional complaints to the AZ SARA Council. For additional information on the complaint process, please visit the AZ SARA Complaint page: https://azsara.arizona.edu/complaints

Arizona Consumer Protection / Attorney General:
Physical Address: 1275 West Washington Street, Phoenix, Arizona 85007
File a complaint via the following site: https://www.azag.gov/complaints/consumer

Department of Education:
Physical Address: 400 Maryland Avenue, SW. Washington, D.C. 20202 File a complaint via the following site: https://feedback.studentaid.ed.gov/

Students with questions may also contact the Accrediting Commission of Career Schools and Colleges, 2101 Wilson Boulevard, Suite 302, Arlington, VA 22201; phone: 703.247.4212; website: www.accsc.org.

Court Reporting students may also file a complaint with NCRA if the student disagrees with the final decision of the institution. The student must file an NCRA Complaint Form (found here: https://ncra.files.cms-plus.com/ContinuingEd/Complaint%20Procedures%26Form2.pdf) along with the institution’s final decision. The NCRA Complaint Form will be submitted to CASE for consideration. If it appears that the General Requirements and Minimum Standards have been violated, CASE will discuss the seriousness of the alleged violation and determine whether any further action is necessary or indicated. A repeated complaint may result in a CASE visitation at the institution’s expense.

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Professional License or Certification Disclosure

Bryan University does not offer, and at this time, does not enroll students in programs that lead to professional licensure. If considering an academic program that leads to a professional license or certification in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state before beginning the academic program in your state, or upon changing states. 

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Bryan University's Policy on Arbitration and Waiver Agreements

Arbitration and Class Action Waiver Disclosure: Bryan University requires each student to agree to a pre-dispute arbitration agreement and a class action waiver as a condition of enrollment (“Arbitration Agreement”).  The Arbitration Agreement does not, in any way, limit, relinquish, or waive a student’s ability to pursue filing a borrower defense claim, pursuant to 34 C.F.R. § 685.206(e) at any time.  The Arbitration Agreement does not require that the student participates in arbitration or any internal dispute resolution process offered by the College prior to filing a borrower defense to repayment application with the U.S. Department of Education pursuant to 34 C.F.R. § 685.206(e).  Any arbitration, required by the Arbitration Agreement, tolls (pauses) the limitations period for filing a borrower defense to repayment application pursuant to 34 C.F.R. § 685.206(e)(6)(ii) for the length of time that the arbitration proceeding is underway.  Any questions about the Arbitration Agreement or a dispute relating to a student’s Title IV Federal student loans or to the provision of educational services for which the loans were provided should be directed to Betty Navarette, Director of Compliance and Internal Audit at Betty.navarette@bryanuniversity.edu.

Bryan University does not offer, and at this time, does not enroll students in programs that lead to professional licensure. If considering an academic program that leads to a professional license or certification in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state before beginning the academic program in your state, or upon changing states. 

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Vaccination Policy

Bryan University does not require specific immunizations beyond those required by any federal or state law. Bryan University does reserve the right to take steps to limit or restrict an individuals' access to our campus or to require medical documents as reasonably necessary to verify that an individual does not pose a substantial risk to the community due to a communicable disease.

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Graduation and Professional Education Outcomes

Of the graduates from our 2021 ACCSC reported bachelor's degree programs, we are not aware of any graduates pursuing graduate education at this time.

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Constitution and Citizenship Day

To celebrate the anniversary of the US Constitution, on September 17, Bryan University will have a program recognizing this special day. If September 17 falls on a day with classes are not in session, Bryan Univesity will recognize Constitution and Citizenship Day on a day closest to September 17 when classes are in session.

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Refund Policy and Return of Title IV Funds

An enrollee may cancel the enrollment agreement without penalty or obligation within 3 business days (excluding Saturday, Sunday, and state and federal holidays) of signing the agreement. Refunds will be processed within 30 calendar days and include all tuition and fees paid. After three days, if the enrollee cancels prior to or on the first day of instruction, the university will refund all paid fees except the registration fee. Students who cancel during the first seven days of the academic term will not be assessed a tuition charge.

Cancellation requests must be in writing; letters or emails must be received by the Registrar’s Office within the first seven days of the term. Upon termination, the student is charged for actual books and other supplies received. If the student fails to return class materials in their original condition (open kits, courseware, and books that have been written in will not be acceptable for return) within 10 days from the last day of attendance, the university will deduct the costs from the refund, calculated according to the federal, state, and institutional policies. The university does not charge for textbooks or materials.

A student may withdraw from the school any time after the cancellation period and receive a pro-rata refund if they have completed 60 percent or less of the scheduled hours in the current payment period in their program of study through the last day of attendance. The refund will be less a registration or administration fee, not to exceed $250, and less any deduction for equipment not returned in good condition, within 30 days of withdrawal. If this percentage is greater than 60%, the student earns 100% of the disbursed Title IV, HEA funds or aid that could have been disbursed.

For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

  • The student notifies the institution of the withdrawal or as of the date of the student’s withdrawal, whichever is later.
  • The institution terminates the student’s enrollment due to the student’s failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences in excess of the maximum set forth by the institution; and/or failure to meet financial obligations to the university.
  • The student has failed to attend class for 14 days.
  • The student fails to return from a leave of absence.

For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. The amount owed equals the daily charge for the program during the billing period (total institutional charge, minus non-refundable fees, divided by the number of days in the billing period), multiplied by the number of days scheduled to attend, prior to withdrawal. For the purpose of determining when the refund must be paid, the student shall be deemed to have withdrawn at the end of 14 days.

For programs beyond the current “payment period,” if a student withdraws prior to the next payment period, all charges collected for the next period will be refunded. If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student.

Tests and supplies not used are not charged to the student. Any refund amount will be adjusted for the cost of testing and supplies not returned in good condition within 10 calendar days of withdrawal or termination.

Return of Title IV Funds

All unearned Student Financial Aid (SFA) funds must be returned if a student participating in the SFA program withdraws or is terminated. Bryan University will calculate the percentage of the payment period or period of enrollment completed. For a credit hour program, the percentage of the period completed is determined by dividing the number of calendar days completed in the payment period (or period of enrollment as of the day the student withdrew) by the total number of calendar days in the same period. The total number of calendar days in a payment period or period of enrollment includes all days within the period, except for institutionally scheduled breaks of five or more consecutive days. Days in which the student was on an approved leave of absence will also be excluded. The day the student withdrew is counted as a completed day. Bryan University will calculate the percentage of financial aid earned by the student and return the remaining amount, to be distributed in the following order as required by federal law:

  • Unsubsidized Stafford Loan
  • Subsidized Stafford Loan
  • PLUS Loans
  • Pell Grant
  • Supplemental Education Opportunity Grant (SEOG)
  • Other Federal, State, and Private Funding
  • Student or Sponsor

For students who are required to return Title IV aid in addition to the portion of aid the school is required to return, there is a 50% protection allowance on unearned Title IV student grants only. Loans would need to be repaid in full.

Refund Dates

Refunds are made within 45 days following the date upon which the student’s withdrawal has been determined or, for a student who fails to return from an authorized Leave of Absence (LOA), within 45 days of the date the student was scheduled to return. Refunds are distributed to the Title IV Programs in accordance with the distribution order defined by Federal Regulation. All tuition refunds will be calculated in compliance with criteria established at the state, federal, and accrediting body levels. The largest refund amount will be determined by those guidelines and disbursed accordingly.

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