Bryan University Logo

Consumer Info Home

The United States Department of Education has set forth disclosure requirements to provide information that may be useful to prospective students, current students, and employees of Bryan University. This information is provided below. If you have questions regarding this information or would like additional information, please contact us directly at 888-768-6861.

Privacy of Student Records under FERPA (The Family Educational Rights and Privacy Act)

Bryan University respects the rights and privacy of its students and acknowledges the responsibility to maintain the confidentiality of personally identifiable information. Student records are maintained for a minimum of five years from the student’s last day of attendance; academic transcripts are maintained indefinitely.

FERPA is a federal law that affords students the following rights with respect to their education records:

  • The right to inspect and review the student’s educational records during normal business hours, by appointment, and no sooner than five days after the Education Department receives a written, dated request for access. The university does not permit students to review confidential student guidance notes maintained by the university or financial records of their parents or guardians.
  • The right to request the amendment of the student’s education records that the student believes is inaccurate. Students must submit a written inquiry to the program director in which they are enrolled specifying what they want changed and why it is inaccurate. If the university decides not to amend the record, the university will notify the student in writing and/or verbally of the decision and the student’s right to a hearing, if desired.
  • The right to consent to disclosure of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without prior consent from the parents or the eligible student, as applicable. The university may neither release nor disclose personally identifiable information contained in the student’s records to outside employers, agencies, or individuals without first securing a written release from the parent or eligible student, unless permitted by the law.

Exemptions: Items not considered part of the student’s record under FERPA include, but are not limited to, the following:

  • Certain confidential letters of recommendation received by the university.
  • Records about students or incidents made by and accessible only to instructors or administrators.
  • School security records or records maintained by certain professionals providing specific forms of treatment to the student.

Access Without Student Consent: The university will not permit access to, or release of, confidential information to any individual or agency without the written consent of the student, except to the following:

  • Bryan University officials in the proper performance of their duties.
  • Organizations conducting studies for educational and governmental agencies where personally identifiable information will not be disclosed.
  • U.S. Government agencies as listed in Public Law 93-380.
  • Accrediting agencies.
  • Parents of dependent children as defined in the Internal Revenue Code of 1954.
  • Any organizations or persons who sponsor the student by paying any portion of the cost of training directly to the university.
  • Appropriate emergency personnel, as necessary to protect the health or safety of another student or person.
  • Other educational institutions upon request of transcripts for students seeking enrollment in that institution.
  • In connection with the award of financial aid.
  • To comply with judicial order or subpoena, provided that the university makes a reasonable effort to notify the student prior to such compliance.
  • Organizations conducting studies involving testing, student aid programs, or instructions.
  • To comply with conditions otherwise required by FERPA.
Back to Top

 Copyright Infringement Policies and Sanctions

Bryan University strives to provide access to varied materials, services and equipment for students, faculty and staff and does not knowingly condone policies or practices that constitute an infringement of Federal copyright law.

Transmitting (including peer-to-peer) or downloading any material that you do not have the right to make available and that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party is prohibited. Installing or distributing pirated or unlicensed software is also forbidden. Violation of these requirements may subject students, faculty and staff to civil and criminal liabilities as well as possible dismissal from the institution. Students, faculty or staff who violate federal copyright law do so at their own risk. Copyright status is applied to a work as soon as it is created. Users should assume that all writings and images are copyrighted.

Title 17 of the United States Code (17 USC §501 et seq.) outlines remedies for copyright infringement that may include some or all of the following: obtaining an injunction to stop the infringing activity; impounding and disposing of the infringing articles; an award to the copyright owner of actual damages and the profits of the infringer, or in the alternative, an award of statutory damages which may be increased if the infringement is found to be willful; an award of two times the amount of the license fee a copyright owner could have gotten; an award of the full costs incurred in bringing an infringement action, and the award of attorney’s fees; and for criminal copyright infringement, fines and imprisonment.

Bryan University maintains a campus network to support and enhance the academic and administrative needs of our students, faculty and staff. Bryan University is required by Federal Law – H.R. 4137 to make an annual disclosure informing students that illegal distribution of copyrighted materials may lead to civil and/or criminal penalties. Bryan University takes steps to detect and punish users who illegally distribute copyrighted materials.

Bryan University reserves the right to suspend or terminate network access to any campus user that violates this policy and Network access may be suspended if any use is impacting the operations of the network. Violations may be reported to appropriate authorities for criminal or civil prosecution. The existence and imposition of sanctions do not protect members of the campus community from any legal action by external entities.

Please see the website of the U.S. Copyright Office at

Back to Top

Bryan University Complaint Process

Grievance Procedure

Students may file complaints directly to any specific department at the school, the Department of Education, or to the accrediting body at any time. The following complaint grievance procedure is a recommendation to provide the university an opportunity for resolution.

Bryan University students may send comments and complaints to the University President any time via email to: or to  Students are also encouraged to share feedback during module-based course evaluations. If a student has a grievance to bring to the attention of the school's administration, the following process should be followed:

  • The student should first report the issue—in letter or email form—to the faculty member responsible for the class. The faculty member will attempt to resolve the issue within three business days.
  • If the issue is not resolved by the faculty member, the student should submit a letter or email, explaining the reasons for the grievance, to the Program Director. The Program Director will respond within three business days.
  • If the issue is not resolved by the Program Director, the student should submit a letter or email, explaining the reasons for the grievance, to the Dean of Students. The Dean of Students will respond within three business days.
  • If the problem is still unresolved, the student should submit the written grievance letter to the Executive Director of Undergraduate Studies, who will respond within three business days.
  • If the grievance is not fully resolved by the Executive Director of Undergraduate Studies, the student should submit the grievance letter or email directly to the Director of Compliance and Internal Audit, who will investigate and respond within 10 business days.
  • If the student is not satisfied with the Director of Compliance and Internal Audit response, the student may petition in a reasonable time to review the grievance resolution.
  • If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the:

Arizona State Board for Private Postsecondary Education

Physical Address: 1740 W. Adams, 3rd Floor, Phoenix, Arizona 85007

Phone: 602.542.5709 / Website:

File a complaint via the following instructions:

  • Distance Education students who have completed the internal institutional grievance process and the applicable Arizona BPPE process, may appeal non-instructional complaints to the AZ SARA Council.

For additional information on the complaint process, please visit the AZ SARA Complaint page:

  • Arizona Consumer Protection / Attorney General:

Physical Address: 1275 West Washington Street, Phoenix, Arizona 85007

File a complaint via the following site:

  • Department of Education:

Physical address: 400 Maryland Avenue, SW. Washington, D.C. 20202

File a complaint via the following site:

  • Students with questions may also contact the Accrediting Commission of Career Schools and Colleges, 2101 Wilson Boulevard, Suite 302, Arlington, VA 22201; phone: 703.247.4212; website:
  • Court Reporting students may also file a complaint with NCRA if the student disagrees with the final decision of the institution. The student must file an NCRA Complaint Form (found here: along with the institution’s final decision. The NCRA Complaint Form will be submitted to CASE for consideration. If it appears that the General Requirements and Minimum Standards have been violated, CASE will discuss the seriousness of the alleged violation and determine whether any further action is necessary or indicated. A repeated complaint may result in a CASE visitation at the institution’s expense.
Back to Top

Bryan University's Policy on Arbitration and Waiver Agreements

Arbitration and Class Action Waiver Disclosure: Bryan University requires each student to agree to a pre-dispute arbitration agreement and a class action waiver as a condition of enrollment (“Arbitration Agreement”).  The Arbitration Agreement does not, in any way, limit, relinquish, or waive a student’s ability to pursue filing a borrower defense claim, pursuant to 34 C.F.R. § 685.206(e) at any time.  The Arbitration Agreement does not require that the student participates in arbitration or any internal dispute resolution process offered by the College prior to filing a borrower defense to repayment application with the U.S. Department of Education pursuant to 34 C.F.R. § 685.206(e).  Any arbitration, required by the Arbitration Agreement, tolls (pauses) the limitations period for filing a borrower defense to repayment application pursuant to 34 C.F.R. § 685.206(e)(6)(ii) for the length of time that the arbitration proceeding is underway.  Any questions about the Arbitration Agreement or a dispute relating to a student’s Title IV Federal student loans or to the provision of educational services for which the loans were provided should be directed to Betty Navarette, Director of Compliance and Internal Audit at

Copyright © 2021 | Bryan University | 350 West Washington Street, Tempe, AZ 85281
Request Info